New prospective clients often come to us with an existing adviser relationship, but are completely new to the concept of financial planning. We acknowledge that choosing an advisory firm to look after your hard-earned money can be a difficult task and that building a trusted relationship takes time.
We know that our clients’ relationship with their planner is a key aspect of the excellent service we provide. Over four hundred of our existing clients told us this in our Client Listening Survey in 2022. This survey also highlighted that over 92%* of our clients would recommend their friends, family and colleagues to Carbon, so making it easy for our clients to do so is a priority for us.
With this in mind, we developed and expanded our - try before you buy – Second Opinion Service to allow prospective clients to better understand what makes Carbon different.
What is our Second Opinion Service?
Whether you are thinking of switching from an existing adviser or are completely new to financial planning, sometimes you just want to get a better understanding of what you have before fully committing to becoming a Carbon client.
Our Second Opinion Service is a one-off, free, no obligation overview of your current financial position.
The service includes:
At the end of this process, we’ll arrive at one of two conclusions;
Should the outcome suggest some areas for improvement, we will be well placed to discuss our advice journey and how we can help in each of the areas. Even if you decide not to become a Carbon client at this stage, we are confident that you will be in a more informed position having taken advantage of our Second Opinion Service. You might even have had some fun along the way working out your future goals and motivations. There is no hard sell. We hope the insight provides you with a clear picture of how Carbon’s approach to financial planning and investment advice is very different from our competitors.
Should you have any questions regarding the Second Opinion Service or wish to discuss this further, please contact us on 0131 220 0000, firstname.lastname@example.org or speak to your usual contact at Carbon.
*92% of clients scored us 9 or 10 out of 10 for this question (477 clients surveyed)
The value of investments and the income derived from them can fall as well as rise. You may not get back what you invest.
This communication is for general information only and is not intended to be individual advice. It represents our understanding of law and HM Revenue & Customs practice. You are recommended to seek competent professional advice before taking any action.
Tax and Estate Planning Services are not regulated by the Financial Conduct Authority.
We have offices in Edinburgh, Glasgow, Aberdeen, Perth and London. You can contact us at any of our offices, or by email.
Carbon Financial Partners Limited is authorised and regulated by the Financial Conduct Authority. The guidance and/or advice contained in this website is subject to UK regulatory regime and is therefore restricted to consumers based in the UK.
The Financial Conduct Authority does not regulate some forms of tax advice.
Registered in Scotland #SC386400.
Registered Office: 61 Manor Place, Edinburgh EH3 7EG, Scotland.
© Carbon Financial Partners 2023